Terms & Conditions
Last Updated: 27 August 2026
Welcome to TheDGElectronics.in, operated by The DG Electronics. By accessing or using our website, you agree to these Terms & Conditions.
1. Products
We sell computer hardware, electronics, peripherals, and related products through our website.
Product descriptions, specifications, images, and availability are provided to the best of our knowledge.
For products where specified, the brand and model may change according to availability.
Customers cannot request a specific brand or model unless expressly offered on the product page.
2. Pre-Owned Products
Many products available on our website are pre-owned products.
Pre-owned products may show normal signs of previous use, including minor scratches, marks, or changes in appearance.
All pre-owned products are tested before dispatch according to our applicable testing process.
Minor cosmetic signs of previous use do not necessarily indicate a functional defect.
3. Product Compatibility
Customers are responsible for checking product compatibility before purchasing.
We do not accept returns solely because a product is incompatible with the customer’s existing hardware, system, or setup.
If you are unsure about compatibility, please contact us before placing an order.
4. Product Availability
All products are subject to availability.
If a product becomes unavailable after an order is placed, we may contact the customer regarding an alternative product or refund, as applicable.
5. Prices
Product prices displayed on the website may change without prior notice.
The applicable price at the time the order is successfully placed will generally apply to that order, subject to pricing or listing errors.
6. Orders
We reserve the right to accept, reject, or cancel an order in exceptional circumstances, including:
- Product unavailability
- Incorrect product or pricing information
- Payment problems
- Suspected fraudulent transactions
- Technical errors
- Other circumstances requiring order cancellation
7. Payment
The website may accept online payments through available payment gateway services.
Cash on Delivery (COD) is not available.
An order is processed after successful payment confirmation and order verification.
8. Warranty
Pre-owned products may include a 15-day warranty, unless a different warranty period is specifically mentioned on the product page.
Warranty does not cover damage caused by:
- Incorrect installation
- Physical damage after delivery
- Liquid or moisture damage
- Electrical damage caused by improper use
- Unauthorized repair or modification
- Misuse or negligence
- Use with incompatible components
9. Limitation of Liability
To the extent permitted by applicable law, The DG Electronics shall not be responsible for indirect or consequential losses arising from the use of a product or website.
Nothing in these Terms & Conditions is intended to remove any rights that cannot legally be excluded.
10. Changes to Terms
We may update these Terms & Conditions from time to time. Updated terms will be published on this page.
11. Contact Us
The DG Electronics
Delhi, India
Email: thedgelectronics@gmail.com
Phone/WhatsApp: +91 99115 43150